10 great questions to begin asking when segmenting b2b customers

Justin.King November 5th, 2008

Who are the decision makers?

  • What is the most relevant way to segment buyers of your service?
  • What types of companies are best suited for your service?
  • What types of decision makers exist in each organization?
  • How many exist?

What do they need and why?

  • What of your types of services do they use today and why?
  • What triggers the consideration for new / improved services?
  • What are the evaluation / purchase criteria for each segment?
  • What are the needs of each segment?  Which of these needs are met / unmet?

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